In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), County of Imperial will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Imperial County seeks to make this Web site accessible to all persons. The site is designed according to principals intended to further that goal including guidelines set forth by Web Accessibility Initiative (WAI) of the World Wide Web Consortium and Section 508 guidelines. Information about these guidelines may be found here.
If you have difficulty accessing any material on this site, please contact us in writing and we will work with you to make the information available. You can direct your request to our Webmaster
Imperial County seeks to make this Web site accessible to all persons. The site is designed according to principals intended to further this goal including guidelines set forth by Web Accessibility Initiative (WAI) of the World Wide Web Consortium and Section 508 guidelines. Information about these guidelines may be found here.
The County of Imperial provides sign and language interpreting services, telecommunication devises (TTYS), and other aids and services to persons who are deaf or hard of hearing.
These services are provided by the County of Imperial free of charge to all persons conducting business with the County. For these and other ADA requests, please contact the ADA Coordinator:
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), County of Imperial will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. County of Imperial also complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. County of Imperial does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. To the extent required under the Federal Patient Protection and Affordable Care Act (ACA), the County’s non-discrimination policies apply to the provision of the County’s health programs and activities.
The ADA does not require County of Imperial to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
County of Imperial will provide free language assistance services, including translated documents and oral interpretation, free of charge and in a timely manner, when such services are necessary to provide meaningful access to individuals with limited English proficiency.
If you believe the County of Imperial has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the County of Imperial ADA Coordinator. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the ADA Coordinator is available to assist you. Complaints that a program, service, or activity of the County of Imperial is not accessible to persons with disabilities should be directed to:
ADA Coordinator
940 W. Main Street, Suite 101
El Centro, CA 92243
Phone: (442) 265-1148
TTY: (442) 265-1169
For complaints made regarding the County’s provision of services in its health programs and activities, you may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the County of Imperial’s Personnel Policy which governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation.
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the County of Imperial and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the County Executive Officer or his/her designee.
Within 15 calendar days after receipt of the appeal, the County Executive Officer or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Executive Officer or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the County Executive Officer or his/her designee, and responses from these two offices will be retained by the County of Imperial for at least three years.
Grievances should be submitted to:
ADA Coordinator
940 W. Main Street, Suite 101
El Centro, CA 92243
Phone: (442) 265-1148
TTY: (442) 265-1169